- Scale up customer service without turning customers into numbers ›
- Scale up customer service
- Collaborate as a team with equal attention for your customer ›
- Collaborate as a team
- The same experience on every channel making your customer feel heard everywhere ›
- The same experience on every channel
- Support
Help Centre Answers to all your questions ›
- Help Centre Answers to all your questions ›
- Spotlight
WhatsApp Business: discovering the business opportunities for your company ›
- WhatsApp Business: discovering the business opportunities for your company ›
- Challenges Elevate customer service Scale up customer service Collaborate as a team The same experience on every channel
- Elevate customer service Scale up customer service Collaborate as a team The same experience on every channel
Grasp: the customer conversations platform giving you a grip on your customer service
Bring together multiple lines of communication and create one story from all your contact moments
Try for free Schedule a demo
A smile on every channel
Mail, phone, chat, socials: have you ever been more accessible? It’s a fantastic way to get closer to your customers
But you also need to keep control
Grasp puts all your contact moments in one timeline, so you never miss the opportunity for a good conversation
A high five after every contact
No one wants to tell their story twice
We put all your customer contact moments into one clear timeline
You keep an overview of the relationship and your support team gets straight to the point
First time right, every time
Stay one step ahead of your customers
Proactively start a conversation about something your customer wants to know - that's how you score points
We help you get things going by clearly mapping out your customers’ needs
Customer contact with a big smile
Grasp is built on positive energy
You can feel it when you work with us
And your customers will feel it every time they contact you
These brands grasp their customer needs
Get a grip on your customer service with Grasp
- Accessible in a flash through multiple channels
Try for free
Schedule a demo
- WhatsApp for customer service
