Streams Call Center - Telephony Software
Streams Call Center THE ALL-IN-ONE COMMUNICATIONS CLOUD INDUSTRY
*Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies. .
The all-in-one call, text, video/audio conference, team rooms, group/email digital fax, web meeting, deskshare, HIPAA/HITECH secure cloud solution
Unlimited persistent team rooms with HIPAA security and built-in communications for collaborating with employees, customers and partners
NEW Feature rich video/team/webinar conferencing service with enhanced security and support for up to 1K participants
End-to-end, unlimited, HIPAA/HITECH secure, file sync & share is built-in
Locate agents anywhere in the world yet present a single call center view to your customers
Have your teams running at their highest efficiency See trends of what you've been missing
instantly
Streams integrates and interoperates with many 3rd party applications and is fully customizable to fit your environment
More than just the cloud service, PanTerra offers complete WAN network solutions and on-premises IP phones, QoS routers and switches and more
Streams functionality can be tailored to each user and location in your enterprise
Try it now! Upgrade your old, incompatible communications equipment to the next generation of cloud-based solutions with Streams Connect with customers through unified cloud PBX, video conferencing, team messaging, web meeting and group/email digital faxing Seamlessly communicate on all devices so your office goes with you, anywhere
Streams team messaging lets you create unlimited team rooms and persistently share any type of content securely Broadcast live video whenever you need to keep all members of your team up to date on what's happening in your world Enhanced access control supports secure messaging both inside and outside your enterprise Keep track of all your messages calls, web meetings and file shares in one place
Streams built-in SmartBox delivers a HIPAA/HITECH secure, end-to-end, secure cloud file sync & share solution seamlessly integrated with your communications and team messaging services Unlimited cloud storage with enterprise content management features that scale as your enterprise grows Securely share with enhanced access control
Monitoring key performance metrics in real-time means better business decisions Faster, real-time KPI notifications with integrated communications not only inform you but allow you to take corrective action instantly Monitor over 100 fully customizable KPI/SLA performance metrics Scheduled ad hoc, period-over-period and comparison reports in both graphical and table formats
What used to be limited to phone calls, letters, and personal visits in the last decade has blossomed into a myriad of media including (but not limited to) text messages, instant m
