• Benefits of HR Service Delivery
• Events & Live Shows
• Employee Portal Welcome Page Most Visited Pages Instant Knowledge Search HR Articles & Guides Infographics Videos & Images Live Chat & AI Bots Ask HR Questions Case Tracking Employee Feedback & Ratings Portal Configuration HR Policies & FAQs More Features >>
• HR Articles & Guides
• Live Chat & AI Bots
• Employee Feedback & Ratings *Convert your HR expertise into HR Knowledge Articles that can be published and shared to HR and your employees. Knowledge Management underpins both HR Case Management and the Employee Portal by enabling HR Service teams and employees to instantly search captured knowledge which means the same problem never needs to be solved twice.

• HR Policies & FAQs
• Email Automation Email-to-Case Automated Replies Email Parsing
• Case Management HR Console Case Creation Instant Knowledge Search Case Tracking & Escalation Emails & Notes Templates Audit Timeline SLA Workflow Automation HCM Data View GDPR & Privacy Multi Languages More Features >>
• Case Tracking & Escalation
• Knowledge Management Content Editor Knowledge Search Workflow Automation Employee Feedback Audit Trail More Features >>
• Reporting & Analytics Included Reports & Dashboards Report Designer Smart Dashboards Actionable Analytics Security & Permissions Exports & Scheduling
• Included Reports & Dashboards
• Ad Hoc Reporting Express Reports Query Tool More Features >>
• Easy System Configurations Data Security & Permissions Global Calendars Dovetail API HCM Connector Certified XpertHR Integration Workday Integrations More Features >>
• Data Security & Permissions

Best In Class HR Service Delivery

Transforming the employee experience

WATCH ▶ HOW DANONE CREATED A GREAT EMPLOYEE EXPERIENCE BENEFITS OF HR SERVICE DELIVERY

CUSTOMERS TRANSFORMING THEIR EMPLOYEE EXPERIENCE WITH DOVETAIL HR

Reduce Costs of HR  Service Delivery

Free-Up Time and Resources

Increase HR and Employee Productivity

Never Lose Track of Employee Inquiries

No More Shared Inboxes

HR Service Scalability  On-Demand

Reduce Employee Inquiries by over 50%

Total Visibility of HR Service Management

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