Remote Support - Remote Support Software
Remote Support
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Introduction

NEW: Recognized by Analysts Chosen by Customers Read the Report from Gartner® Discover, manage, audit, and monitor privileged accounts and credentials

  • Privileged Access Discovery Application Enforce least privilege across Windows, Mac, Linux, and Unix endpoints

Centrally manage remote access for service desks, vendors, and operators

Automate the management of identities and assets across your multicloud footprint

Experience the industry’s most innovative, comprehensive platform for privileged access management *BeyondTrust Remote Support (formerly Bomgar Remote Support) enables secure, instant remote support to customers using Windows, Mac, Android, iOS, or other devices, whether or not they are on the corporate network. Users can fix end systems or troubleshoot issues using screen sharing, remote control, unattended access, file sharing, annotations, and mobile device camera sharing. Real-time chat, canned scripts, collaboration and escalation tools improve technician efficiency.

description

The BeyondTrust Privileged Access Management portfolio is an integrated solution that provides visibility and control over all privileged accounts and users

Our innovative Universal Privilege Management approach secures every user, asset, and session across your entire enterprise

Trusted Protector of

What Matters Most

NEW: Microsoft Vulnerabilities Report 2022

Our Annual Report Microsoft Vulnerabilities Has Arrived!

And the Most Cloud Deployments for Privileged Access Management

Privileged Access Management with a Fast Time-to-Value

In a world of stolen identities, phished passwords, and deep fakes, you can't just trust users and systems You need to know identities and access pathways are secure The BeyondTrust platform enables identity and access security that is monitored, managed, secured, and just-in-time

MANE, Benjamin Serre, Global CTO

“BeyondTrust was among those topping the Gartner rankings and validated all of our use cases While other privileged access management vendors could also check some boxes, BeyondTrust’s Privileged Remote Access solution also offers the benefit of being extremely simple to use and deploy ”

Recognized by Analysts. Chosen by Customers.

BeyondTrust is honored to be a Customers' Choice in the Gartner® Peer Insights™ "Voice of the Customer: Privileged Access Management" and a Leader in the Gartner® Magic Quadrant™ for PAM

  • Named a Leader in the Gartner® Magic Quadrant™ for PAM – again
  • A Customers' Choice in the Gartner® Peer Insights™ "Voice of the Customer: Privileged Access Management"
  • 90% Willingness to Recommend

Cybersecurity is serious business ... but it doesn't have to be boring.

The Trusted Protector Cartoon Series dramatizes the cybersecurity risks of remote work, vendor access, corporate identity theft, and more

Go Beyond the Password with Our Privileged Access Management Solutions

Discover, Manage, Audit, and Monitor Accounts

Password Safe reduces the risk of privileged credential misuse through automated privileged password and session management

DevOps Secrets Safe secures and manages secrets used in DevOps environments Achieve complete control and accountability over privileged accounts

Achieve Least Privilege on Day One

Stop malware and ransomware attacks by assigning just-in-time privileges Control applications on Windows, Mac, Unix, Linux, and network devices—all without hindering end-user productivity

Bridge the gap between Windows and other operating systems by extending Active Directory’s Kerberos authentication and single sign-on (SSO)

Manage and Secure Remote Access for Service Desks and Vendors

Remote Support gives service desks the ability to support Windows, Mac, Linux, iOS, Android, network, and peripheral devices from anywhere with one, secure tool

Privileged Remote Access secures, manages, and audits vendor and internal remote privileged access without a VPN

Discover Vulnerabilities in Your Environment ... for Free

The Privileged Access Discovery Application uncovers unsecured privileged accounts, SSH keys, services, and remote access tools in our environment in minutes Free Download!

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Skills and Features

Business Hours

Android

Multi-Channel Communication24/7 (Live Rep)OnlineDocumentationWebinarsLive OnlineIn PersoniPhone / iPadWeb-Based, Cloud, SaaSInstalled - WindowsInstalled - MacSession TransferSession RecordingIT Asset ManagementAlerts / EscalationWorkflow ConfigurationTicket ManagementRemote Access/ControlKnowledge Base ManagementDocument StorageFile SharingReal-time ChatScreen SharingCustomizable BrandingSurveys & FeedbackReporting/Analytics
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